Sales Policy for Dazzle Gemm

Effective Date: 

At Dazzle Gemm, we are committed to providing a smooth and transparent shopping experience. This Sales Policy outlines the terms and conditions governing the sale of products on our website dazzlegemm.com. By placing an order with us, you agree to the following terms.

1. General Terms

By purchasing products from Dazzle Gemm, you agree to the following:

  • Eligibility: You must be at least 18 years old or have permission from a legal guardian to make a purchase from our website.
  • Order Acceptance: All orders are subject to availability and acceptance. We reserve the right to limit quantities or cancel any orders at our discretion, including orders that appear fraudulent or violate our terms. If your order is canceled, you will be notified, and a full refund will be provided.

2. Pricing and Payment

  • Pricing: All prices are listed in USD and do not include applicable taxes or shipping fees. These additional charges will be calculated and displayed at checkout.
  • Payment Methods: We accept major credit cards (Visa, MasterCard, American Express) and other payment methods available during checkout.
  • Payment Authorization: By submitting your payment information, you authorize us to charge the total amount, including taxes and shipping costs, to your selected payment method.
  • Pricing Errors: In the event of a pricing error, we reserve the right to cancel or modify your order. You will be notified and given the option to proceed with the corrected price or receive a refund.

3. Order Processing

  • Order Confirmation: Once your order is placed, you will receive a confirmation email with details about your purchase.
  • Processing Time: Orders are typically processed and shipped within 2-5 business days of receiving payment. Processing times may vary during peak periods or due to stock availability.
  • Pre-Orders: For items available for pre-order, shipping dates will be noted on the product page. Orders containing pre-order items will be shipped once all items in the order are available.

4. Shipping and Delivery

  • Shipping Costs: Shipping costs are calculated based on the shipping destination and the chosen shipping method. These will be displayed at checkout.
  • Shipping Methods: We offer a variety of shipping options, which may include standard, expedited, and express shipping. A tracking number will be provided via email once your order has shipped.
  • Delivery Timeframes: Estimated delivery times will be provided at checkout. Delivery times may vary based on your location and the shipping method selected. Please note that these estimates are not guaranteed.
  • International Shipping: At this time, we primarily ship within the United States. For international orders, please contact us at info@dazzlegemm.com for assistance.
  • Lost or Damaged Packages: If your package is lost, damaged, or delayed during transit, please contact us, and we will work to resolve the issue.

5. Taxes and Duties

  • Sales Tax: Sales tax is calculated based on your shipping address and local tax laws. The applicable tax will be added during checkout and displayed before you complete your purchase.
  • International Duties and Taxes: For international orders (if available), additional customs duties and taxes may apply. These fees are not included in the product price or shipping cost and are the responsibility of the buyer.

6. Returns and Refunds

For detailed information on returning products, exchanges, and refunds, please refer to our Refund and Returns Policy.

7. Cancellations

  • Before Shipment: You may cancel your order as long as it has not yet been shipped. Please contact us immediately at 430-970-9934 or email us at info@dazzlegemm.com to request cancellation. If the order has already been shipped, you will need to follow our return process to receive a refund.

8. Product Descriptions

We make every effort to ensure the accuracy of product descriptions and images. However, we cannot guarantee that the colors, sizes, or details displayed on your screen will exactly match the actual product due to variations in display settings and lighting conditions.

9. Limitation of Liability

To the fullest extent permitted by law, Dazzle Gemm will not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from the use or inability to use our products or services. This includes but is not limited to shipping delays, incorrect pricing, or external issues beyond our control.

10. Changes to the Sales Policy

We reserve the right to update or modify this Sales Policy at any time. Any changes will be posted on this page, and the “Effective Date” will be updated. It is your responsibility to review this policy periodically.

11. Contact Information

If you have any questions or concerns about this Sales Policy, please contact us at:

Dazzle Gemm
Street: 1699 Scenicview Drive, Athens, Texas, United States
Phone: 430-970-9934
Email: info@dazzlegemm.com